Nearly all marketers regard email as important to their work, but fewer than one in ten believe all their emails to customers are relevant, according to a new study.
The Marketer email tracker 2017 report from the DMA, sponsored by dotmailer, found that two in five (42%) marketers said that at best ‘some’ of their emails were relevant to consumers – a clear disconnect between what marketers want to achieve and what they actually produce.
The research also revealed that both marketers and consumers agree that ’trust’ is a leading factor in persuading someone to sign up to receive emails from a brand.
Bron en volledig bericht: Warc