Het lukt marketeers maar niet om hun content juist en op tijd aan te passen aan al die verschillende touchpoints. Veel marketeers hebben grote moeite om hun content -en creatieve proces- geschikt te maken voor alle verschillende kanalen en verschillende landen waarin hun producten worden verkocht. Zo zegt CMO Council. Het marketeers-netwerk deed hiervoor onderzoek met HH …

Collaboration between marketing and insight is helping both sides of the partnership make better decisions to devise stronger, more consumer focused campaigns that drive businesses forward. At online retailer Shop Direct the close relationship between marketing and insight is helping improve the company’s fundamental understanding of customer needs, attitudes and habits, both in and out of …

Views on what constitutes marketing “innovation” vary, but four themes, ranging from the facilitation of brand purpose to disruption of category norms, are evident in a new WARC report. The WARC Innovation Casebook 2017 analyses the key themes and summarises the winning case studies from the recent WARC Innovation Awards, and presents the views and opinions of …

De top 20 realiseert gemiddeld gezien bijna tweederde van de mediawaarde via earned media, maar de verschillen zijn groot per merk. Owned media dragen veruit het minst bij. De trend dat de grenzen tussen adverteerder en publisher vervagen en dat door de digitalisering merken steeds meer investeren in eigen mediakanalen, lijkt niet op te gaan …

KLM startte in 2016 met het aanscherpen van de ‘purpose’. Deze strategische reflectie leidde uiteindelijk tot de beslissing om KLM te veranderen in een volledig klantgerichte organisatie. Directeur customer experience KLM, Mijke van Ballegooijen, legt uit voor welke uitdagingen ze het afgelopen jaar kwam te staan en wat er de volgende stappen zijn. Lees verder …

After listening to This Old Marketing Episode 116, Professor Marc Resnick from Bentley University responded shortly before his death with the following commentary: “Which would energize me (or anyone) more as a creative business professional? Creating content that has the primary purpose of driving the sales pipeline and a secondary purpose of improving the life of …

There’s something to be said for thorough, extensively researched buyer personas. When you’ve taken the time to answer 150 questions about your target customers, there’s no way the content written for them and the way you market to them won’t resonate. The data backs this up. Katie Sweet, writing for IBM’s THINK Marketing blog, shares some …

Brands should not target consumers based on their demographic or economic status but consider their decision making processes around purchases instead, new research suggests. The study, which was conducted by creative communications agency Krow in partnership with YouGov, aims to unearth new insights into how families make purchasing decisions. Using qualitative and quantitative research, YouGov …

People love their favourite TV shows and brands that sponsor them can share in that love and borrow from it to improve brand health metrics and increase awareness , according to new research. A study commissioned by Thinkbox, the marketing body for commercial TV in the UK, combined qualitative and quantitative research among viewers by House …