The rise of short-termism, as outlined by a recent IPA report, is not only having an impact on creativity and long-term brand building, it could also be affecting the length of time a marketer stays in any given role. Short-term marketing tactics are increasingly taking precedence over long-term brand building, and whether it’s a symptom or …

By the age of 11 children today are already well versed in how to use social media but what they use it for and how they communicate is not the same as adults. Ahead of their panel discussion at the Festival of Marketing, three kids share their views on brand experiences, peer-to-peer marketing and what …

Client engagement is an essential part of any successful client retention strategy. The concept of engagement can be applied to consumer brands, but it is even more crucial in business relationships for long-term success. Then why is customer engagement so difficult to plan and execute? In a surprising number of cases, client engagement isn’t rational …

De ‘Your Thoughts’ van deze maand. The Economist schreef in juli dat de grote FMCG-fabrikanten in de problemen komen. Lokale rivalen snoepen marktaandeel af, en het lukt ze niet meer om adequaat te reageren op de razendsnel veranderende consumententrends. Een directielid is er tegen The Economist openhartig over: ‘We’re kind of fucked.’ Veelbelovende startups opkopen De …

Een interview met Cees Snoek, professor in computerwetenschappen.   Tekst: Klaas Weima Cees Snoek, associate professor aan de Universiteit van Amsterdam houdt zich bezig met beeldherkenning door computers. Blippar, de partij die het Nederlandse Layar overnam, liet professor Cees Snoek in Cannes afgelopen juni een verhaal houden over artificial intelligence (AI). Technologiereuzen als Apple, IBM, …

Companies of all sizes see achieving a single customer view as a top priority, but their efforts are being thwarted by outdated organisational silos that split marketers by channel, not customer, new research finds. Achieving a single customer view is a goal for companies across every sector, as brands push towards delivering a seamless, personalised experience. The ability …

The marketers of tomorrow will need to be curious, understand consumers and be willing to learn from ‘people better than them’ if they want to have successful careers in the industry according to top marketers. The tools marketers have to reach people might be changing, but the core business of marketing is still the same …

Marketing is often viewed as an expense rather than a revenue generator, but now savvy brands are creating content operations to deliver new sources of direct income, as well as brand awareness. At brands such as PepsiCo, Mondelēz International and MasterCard, perceptions of marketing are starting to shift from being a cost centre to a revenue generator. Traditionally, …

“Tomaten die weinig water krijgen, worden lekkerder”, zegt Noortje Goethals, brandmanager bij Knorr. “Lekkerder en duurzamer. Daarom gaan onze tomatenkwekers slim om met water.” Vanaf 2010 werkt Unilever achter de schermen hard aan verduurzaming. Per product hebben ze de productieketen doorgelicht om te weten waar het grootste verschil gemaakt kon worden. Vanaf dit jaar begint …