Perceptions reported in a recent study may be surprising to some, but ineffective internal communication may be the reason. How do other business functions think of marketers? According to a study by Research Now, marketers are considered executional rather than strategic, ineffective problem solvers and only decent at communication.
Many numbers from the study, which surveyed 1,375 non-marketers from U.S. businesses with at least 50 employees and a marketing team, would likely be surprising to marketers, including:
• 84% said marketing is a valuable part of the business, just not as valuable as sales (92%), manufacturing/operations (86%) or IT (86%). Only 2% said marketing has little or no effect on business.
• 53% felt effective communication was a marketing strength.
• 34% believed marketing research is a top marketing activity, but 18% believed consumer data analysis was in the top five activities.
• 56% thought of creativity as a strength of marketers.
• 47% felt their marketing department was effective at problem solving.
Joe Andrulis, senior vice president of marketing at Research Now, says the study’s results show that there’s a lack of understanding of the range of responsibilities of a marketing team. Most marketing teams, for example, drive strategy and use data-based insights as standard practice.
Bron en volledig artikel: American Marketing Association