Unilever is increasing its investment in its marketing people and in digital marketing as it moves away from big ad campaigns to manage campaigns in real-time.
Speaking at the Consumer Analyst Group of New York conference over the weekend, Unilever’s CFO Graeme Pitkethly, said that since 2016 the cost of the marketing department as a proportion of its total people cost has gone up. That increased investment has come as Unilever increases its spend on media and digital channels, which are now 40% of its entire media investment.
“We are investing in people capability and digital marketing because we recognise that marketing is no longer just creating big campaigns,” he explained. “It is now about having the right people with the right capabilities around the globe and around the table to manage campaigns in real-time.”
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