3 Museum Design Principles to Help Your Content Marketing

Museum content development and content marketing have one important principle in common: creating memorable experiences.

Think back to the last time you visited a museum. Did you realize that you were walking through a three-dimensional version of the user experience you’re trying to create as a content marketer? Because that’s exactly what you were doing.

I began my career as a content developer for museums and interpretive centers. When I entered the world of digital content, I immediately noticed the museum-esque references — such as content curation and content artifacts. The similarities did not end there.

Bron en volledig bericht: Content Marketing Institute

4 Content Marketing Things That Turn Off Your Audience

To fully capitalize your content marketing, you need to click with your audience.

Unfortunately, not all that many content marketers fully realize the effectiveness of their programs – only one-third rate their content marketing strategy as extremely or very effective, according to CMI 2017 B2B research.

Part of the reason for this phenomenon is simply because many content marketers unknowingly engage in tactics that create disconnects with their audience.

In other words, some of those tactics are a turnoff.

Here are some specific ways you can disrupt the relationship-building process and how to fix those problems.

Turnoff 1: Making it about you, not your audience

Bron en volledig bericht: Content Marketing Institute

Koen Brakenhoff (Mauritshuis) over storytelling: ‘Musea zijn schatkamers vol vertellingen’

Het Mauritshuis heeft samen met designbureau Energize een storytellingwebsite ontwikkeld. Hiermee wil het museum de achtergrond van bekende (en minder bekende) schilderijen naar een groot en internationaal publiek brengen. Aan het woord Koen Brakenhoff, hoofd marketing bij het Mauritshuis. ‘We vertellen verhalen die in het museum onverteld blijven.’

Wat betekent storytelling in uw opinie?
Het is niets meer – maar zeker ook niets minder – dan het vertellen van verhalen;

Bron en verder lezen: MarketingTribune
visual: Mauritshuis

60% of content created by brands is ‘just clutter’

Some 60% of the content created by the world’s leading 1,500 brands is “just clutter” that has little impact on consumers’ lives or business results.

That is the conclusion of a new report by media agency Havas. For the first time this year, The ‘Meaningful Brands’ study looked at the role of content and whether it has value or not. This is in response to the growing importance of content and the customer experience, and as media agencies try to figure out their role in this changing landscape.

The study, which questioned 375,000 people across 33 countries, found that 84% expect brands to produce content. This can range from digital content such as podcasts or a web series to experiential events. Yet 60% said the content brands currently create is “poor, irrelevant or fails to deliver”.

Bron en volledig bericht: Marketingweek

Prepare to improvise! Quick reference card on Storytelling!

Stories pay a pivotal role in marketing. They are crucial to bring our brands alive and crucial to create sharp Value Proposition. Great storytellers have many followers and are driving whole communities. In commercial jobs, the storytellers are the most successful dealmakers and Storytelling is recognized as the backbone of content marketing. Despite this all, in daily practice we hardly consider storytelling a professional expertise.

How often do you simple stand up and shake a story out of your sleeves, relying fully on your charisma and expertise.

Great if you do so, but then make sure you have a personal coach that act as a mirror who will honestly tell you after such an improvised performance that your key message was confusing?; that you rambled?; that the words you used were not understandable?; that you repetitively used the same words?

You can of course excite yourself with the superficial ‘great story’-pats on the back just after your performance. Better is to arrange for a coach that could act as a mirror, to get substantiated feedback to improve your performance. However, maybe my personal quick reference cards is a first step to start with.

Theatrical directions

Next to my marketing job, I have been a passionate director of theater plays. I have directed plays from Shakespeare, Brecht, Tennessee Williams and Ayckbourn, with a variety of amateur groups. Theater is the ultimate form of storytelling. It takes around 6 months off extensive rehearsal to ensure that the actors make a connection with the audience and are able to convey a convincing message. The director acts as a mirror to ensure that the actor’s intentions are fully “in sync” with the audience perceptions.

Off course our presentations in daily practice is not a play (at least I hope so), but some of the theatre principles I use on a daily basis to improve my storytelling skills.

Presentations and Story telling

One of the challenges I faced when working with the principles of storytelling (having a hero and a villain, having a problem and a solution, having a learning and a victory) is that it is not always easy to link it to simple presentations. Therefore over the years I created my “own rules” for creating presentations and stories, incorporating principles of storytelling, theatre, learning styles and marketing!

The reference Cards; 2P’s, 3 T’s and 3C’s.

For me creating a great presentation is a combination of PREPARTION and PERFORMANCE. In the Preparation phase, which is similar like the rehearsing phase in theatre, I use the 3T’s: Theme, Text and Technics. The Theme is the overriding Purpose and Feeling/ Emotion you want to create with your audience.

The TEXT; is like a Value Proposition, a sharp key message with a maximum of 3 persuaders. As we simply cannot remember more, Aristotle already proposed as “the famous rule of 3”.

The last part you consider during your preparation is the Technics. How big is your audience, is it one person or as many as 100? Also which form and instruments will you use?

These 3T’s allow you to envision your performance and mentally and physically practice.

THE PERFORMANCE

The ultimate proof point is the performance, here you want to ensure you have a CONNECTION with your audience, you want to ensure they stay CURIOUS during the whole presentation and that you CONVEY your message; the 3C’s of Performance.

To have impact with your story or presentation you need to ensure a connection to the heart and the brain. 70% of your audience will be visually oriented; therefore, you need to talk in pictures. The easiest is to use pictures but also your body language and words can stimulate the visualization. Can you imagine?

20- 30% of the audience is more focused on the exact meaning of words, they are auditory. For them there is huge difference between success and achievement; between motivation and stimulation; between inspiration and ideas. Choose your words carefully (already do this crafting your text during the preparation).

Great plays create curiosity in the first 5 minutes, a principle we can apply in our performance. Simply asking questions, defining a dot on the horizon. Simply indication that you will reveal some learnings later in your presentation. This curiosity is crucial for 2 purposes; 1 to trigger your audience mind and keep them alert secondly they will also link your text and arguments to the announced dot on the horizon. They get more into “checking modus” instead of “debate modus”.

The last C, is CONVEY, making sure that your message sticks, therefore you want to make sure that your audience brain works with the information presented. If you are able to let the audience conclude your conclusion themselves, you have a larger change that they will remember your story.

Being remembered

Marketing is about being remembered and so storytelling is an important capability to master. It requires thorough preparations and will prevent You from being remembered for a lucky shot or even worse a bad improvisations. I am sure my reference cards will help you with this.

 

Contentstrateeg: wat ben je dan eigenlijk?

Ik zie de functietitel contentstrateeg steeds vaker voorbij komen. Het maakte mij nieuwsgierig naar wat dat nou eigenlijk is. Zowel het woord strateeg als het woord content blinken immers niet uit in helderheid.

De theorie

Volgens Wikipedia gaat het om:

“Content strategy has been described as planning for “the creation, publication, and governance of useful, usable content.” It has also been called “a repeatable system that defines the entire editorial content development process for a website development project.”

Dit klonk bekend en dus tikte ik vervolgens “media strategy” in:

“Media strategy, as used in the advertising or content delivery, is concerned with how messages will be delivered to consumers or niche markets. It involves: identifying the characteristics of the target audience or market, who should receive messages and defining the characteristics of the media that will be used for the delivery of the messages, with the intent being to influence the behaviour of the target audience or market pertinent to the initial brief.”

Zou een contentstrateeg hetzelfde kunnen zijn als een mediaplanner?

Lees verder op Marketingfacts

How to Architect Your Content Strategy

The first thing that struck me about Denise Kadilak’s talk at Content Marketing World was the title: How to Document and Architect Your Content Strategy. We hear over and over that a content strategy must be documented … but architected? What does it mean to architect a content strategy? Why and how do we do that?

What does it mean to architect your content strategy?

To architect something is to design a space for it. To architect your content strategy is to design an information space – typically an internal website – where your team keeps the elements of its content strategy.

Note: I use “architect” as a verb to describe a specialized activity – designing an information space – since information architects often use the term this way and since I lack a better word.

Bron en volledig bericht: Content Marketing Institute

9 steps to effective content marketing

Views of the installation of the temporary exhibit Red Bull Stratos: Mission to the Edge of Space in the National Air and Space Museum's West End Gallery (Gallery 104). Balloon gondola and Felix Baumgartner's pressure suit.

Content marketing is an important part of today’s marketing toolkit that can help meet a range of goals, from driving brand awareness through to hitting sales targets, which makes it essential that marketers take time to develop a well thought-out strategy.

In a Warc Best Practice paper, How to plan an effective content marketing strategy, Shafqat Islam, co-founder and chief executive of content marketing platform NewsCred, notes that relatively few B2B marketers, for example, believe they have a handle on their content marketing efforts.

Bron en volledig bericht: warc

Stop die ellendige discussies over meten en focus op wat er echt toe doet

Flat vector illustration of web analytics information and development website statistic - vector illustration

Goede communicatieafdelingen vergroten de (positieve) impact van organisaties. En laten dat ook zien; accountability moet. Helaas ligt de nadruk in de praktijk te vaak op meten, en dat is zonde.

Tijd en middelen zijn schaars en de spotlights van social media kunnen ieder moment op jouw organisatie gericht zijn. Dan moet de inzet en opbrengst van investeringen in communicatie wel helder zijn. Maar toch… het concept ‘accountability’ heeft een groot probleem. Allereerst weten te weinig mensen wat het betekent. En ten tweede, in de praktijk vinden maar weinig mensen accountability echt interessant.

Waarom? Omdat het veel te vaak over meten gaat. Over staaf- of taartdiagrammen, percentages, meetmomenten, meetinstrumenten, meetcriteria, et cetera. Dodelijk. Ellendige discussies over ‘meten’ kunnen dan ook maar beter meteen de kop in worden gedrukt. Ze zuigen energie en leiden de aandacht af.

Robert Phillips

In een belangrijk artikel van Robert Phillips kwam ik de volgende uitspraak tegen: ‘We measure everything except what counts.’ Intrigerend. Ik denk dat er een kern van waarheid in zit. Wordt inderdaad niet te vaak gezocht naar de spreekwoordelijke sleutels onder de lantaarnpaal, alleen omdat daar het licht is? Worden niet te vaak de dingen gemeten die gemeten kunnen worden in plaats van die zaken die er strategisch en maatschappelijk toe doen?

Bron en volledig bericht: Communicatieonline